My Transgender Cupid

Transgender Dating for Trans Women & Respectful Partners

Account access

Forgot your password?

Reset your password in a few minutes. If the email doesn’t arrive, follow the checks below or contact our support team.

Average reply: 1–2 business days Manual profile approval One-time payments

Quick actions

Tip: If you contact support, include your account email and the device/browser you’re using.

How to reset your password

Use the email address that’s connected to your MyTransgenderCupid account.

  1. Open the sign-in page: mytransgendercupid.com/account/login.
  2. Click the password reset option (Forgot password).
  3. Enter your account email and submit the request.
  4. Check your inbox, then spam/junk folders.
  5. Open the email and set a new password (use a unique password you don’t reuse elsewhere).

Fast troubleshooting

  • No email? Wait 5–10 minutes, then try again once.
  • Check filters: Search your mailbox for “MyTransgenderCupid”.
  • Wrong email? Try any email addresses you might have used previously.
  • Still stuck? Contact support and we’ll help you regain access.

If you suspect account misuse, reset your password first, then review your account settings.

Common questions

Quick answers for the most common password reset issues.

Back to Help & Support

Check spam/junk, then search your inbox for “MyTransgenderCupid”. Wait 5–10 minutes and try one more request. If it still doesn’t arrive, contact support and tell us the email you used plus the approximate time you requested the reset.

Contact support using the contact form and explain that you can’t access your old email. Include your profile details you remember (username, approximate signup date, and any helpful context). We’ll guide you through safe account recovery steps.

Request a new reset email and use the most recent link. If you requested multiple emails, older links may expire. Try opening the link in the same browser where you started the reset process, or copy/paste the full link into your address bar.

Use a unique password you don’t reuse on other sites. A longer password is usually stronger than a short complex one. Avoid personal details and consider a password manager to generate and store secure passwords.

Reset your password immediately and use a unique one. Then review your account settings and remove anything you don’t recognize. If you need help or notice suspicious activity, contact support and include a short description of what you saw.

Use the contact form and include your account email, what happened, and what you already tried (reset request time, device/browser). If you can, add screenshots of any error messages so we can resolve it faster.

Need help from a human?

If you can’t regain access, we’ll help you recover your account safely.

Please include your account email and your best estimate of when you created the account.

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