Help, with a human touch.

How to create your free account

Open the registration form. Enter the requested profile details, email, username and password. Use an email address you can access, and read the terms before agreeing and submitting.

Forgot your password?

Open the password reset page from Sign in. Enter the email address or username connected to your account and submit once. Do not register another account to solve a sign-in problem.

How to change your personal settings

Sign in and open Settings from your account menu. Language, password and passkey controls are separate sections. Notification preferences have their own page.

Membership & credits

Premium membership

Sign in and open the upgrade page to compare the benefits, duration, currency and total price shown for your account. Premium and optional credit features are different purchases.

Membership & credits

Free membership: what you can do

After signing in, you can browse profiles and use the available search, likes, favorites and friend tools. A free account does not mean every paid or optional feature is included.

Membership & credits

Upgrade your account

Sign in, open Upgrade and compare the plans shown. Check the duration, total price and listed benefits before choosing a payment method. You do not need to upgrade just to keep an account.

Profile & photos

Open Edit profile and change the relevant field. Required fields have an asterisk. Fields save automatically: wait for the save result before leaving or refreshing. Correct any validation message shown next to a field.

Profile & photos

Upload photos to your profile

Open My Photos and choose Add photo. In the upload window, choose files or drag them into the upload area. Keep the page open until the upload finishes, then check your photo list.

Profile & photos

Manage and edit your photos

Open My Photos and select the photo you want to manage. Use the actions associated with that image. If no photos are listed, add a photo first; there is nothing to rotate or set as primary yet.

Messages

Open a member’s profile and choose Message. Write your message in the conversation screen and use Send. If an unlock or access prompt appears, read it before spending credits or choosing a plan.

Show interest

Open the member’s profile and use its like or interest action. A changed button state indicates the action was recorded. Do not repeatedly tap while it is loading.

How to add and remove favorites

Open the member’s profile and choose its favorite action. Check the changed state before tapping again. Saving a favorite helps you find that profile later; it does not send a written message.

How to add and remove Friends

Open the member’s profile and choose its friend action. A pending request still needs the other member’s acceptance. Sending a request does not unlock messaging.

Report a member

Use the report form below or the report action available on the member’s profile. Enter the correct username, choose the reason and describe the specific behavior. A report is not sent until you submit the form.

How to block a member on MyTransgenderCupid

Open the member’s profile and select Block in its available actions. Read the confirmation and complete it if you want to stop contact. You do not need to send an explanation first.

Browser troubleshooting

Reload the page and check your connection. Update your browser and try the affected page again. Note the page address and exact error so you can describe the problem if it continues.

Contact MyTransgenderCupid support

Open the contact form and enter an email address where we can reply. If you have an account, include your username and describe which page or feature is affected.

Permanently delete your profile

In Settings, use the pause or delete links. Pause is for taking a break while keeping your account; deletion ends access and removes your profile. Read the information in the selected flow before continuing.